Botpress vs Freshchat
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Freshchat's cheapest paid plan is $19/mo, against $150/mo for Botpress.
- Fees: Botpress Billed annually; extra conversations $65 per 100, Billed annually; extra conversations $50 per 100, Custom pricing; Freshchat Per agent per month, billed annually.
| Botpress | Freshchat | |
|---|---|---|
| Starting price | Free plan · from $150/mo | Free plan · from $19/mo |
| Free plan | Yes | Yes |
| Free trial | Not stated by the vendor | Yes |
| Plans | Free ($0); Plus ($150/mo annual); Team ($750/mo annual); Enterprise () | Free ($0); Growth ($19/mo annual); Pro ($49/mo annual); Enterprise ($79/mo annual) |
| Fees | Billed annually; extra conversations $65 per 100; Billed annually; extra conversations $50 per 100; Custom pricing | Per agent per month, billed annually |
| Best for | Not stated | Not stated |
| Key features | AI agents with unlimited agents on paid plans; Webchat and WhatsApp channels; Whitelabel webchat (Plus and up); Help Center with custom domain (Plus and up) | Chat widget for web and mobile apps; Shared inbox and email connection; Roles and permissions; Freddy AI Agent ($49 per 100 sessions) |
| Checked on | 2026-10-03 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Botpress
- Free plan with no top-ups or overages
- Unlimited AI agents and AI spend included on paid plans
- Priced by conversations, not seats
Trade-offs
- Free is limited to 25 conversations and 3 AI agents
- Extra conversations are sold in packs of 100 ($65 on Plus, $50 on Team)
- Plus is $150 a month billed annually
Freshchat
- Free plan for up to 10 agents
- 14-day free trial that gives access to the Enterprise plan
- Annual billing saves 20%
Trade-offs
- The Freddy AI Agent is an extra $49 per 100 sessions
- Day passes and connector app tasks are paid add-ons
- Growth is $19, Pro $49 and Enterprise $79 per agent a month billed annually