Botpress vs Crisp
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Crisp's cheapest paid plan is $45/mo, against $150/mo for Botpress.
- Fees: Botpress Billed annually; extra conversations $65 per 100, Billed annually; extra conversations $50 per 100, Custom pricing; Crisp Custom pricing.
| Botpress | Crisp | |
|---|---|---|
| Starting price | Free plan · from $150/mo | Free plan · from $45/mo |
| Free plan | Yes | Yes |
| Free trial | Not stated by the vendor | Yes |
| Plans | Free ($0); Plus ($150/mo annual); Team ($750/mo annual); Enterprise () | Free ($0); Mini ($45/mo); Essentials ($95/mo); Plus ($295/mo); Enterprise () |
| Fees | Billed annually; extra conversations $65 per 100; Billed annually; extra conversations $50 per 100; Custom pricing | Custom pricing |
| Best for | Not stated | Not stated |
| Key features | AI agents with unlimited agents on paid plans; Webchat and WhatsApp channels; Whitelabel webchat (Plus and up); Help Center with custom domain (Plus and up) | Website chat widget and shared inbox; Mobile apps and chat SDKs; Shared email inbox and custom email domain (Mini and up); Omnichannel inbox, workflow automation and AI chatbot (Essentials and up) |
| Checked on | 2026-10-03 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Botpress
- Free plan with no top-ups or overages
- Unlimited AI agents and AI spend included on paid plans
- Priced by conversations, not seats
Trade-offs
- Free is limited to 25 conversations and 3 AI agents
- Extra conversations are sold in packs of 100 ($65 on Plus, $50 on Team)
- Plus is $150 a month billed annually
Crisp
- Free forever plan with 2 seats
- 14-day free trial of every plan with full access, no card
- A flat price per workspace regardless of conversation volume
Trade-offs
- The free plan includes no AI credits
- Included seats are limited: 2, 4, 10, then 20 and more
- Plus costs $295 a month per workspace