tawk.to vs Tidio
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Tidio's cheapest paid plan is $24.17/mo, against $29/mo for tawk.to.
- Fees: tawk.to $1 per hour; Tidio From $300 a month, plus monthly usage, Contact for pricing.
| tawk.to | Tidio | |
|---|---|---|
| Starting price | Free plan · from $29/mo | from $24.17/mo |
| Free plan | Yes | Not stated by the vendor |
| Free trial | Not stated by the vendor | Yes |
| Plans | Free ($0); Remove branding ($29/mo); AI chatbot ($29/mo); Hired chat agents () | Starter ($24.17/mo annual); Growth ($49.17/mo annual); Plus (); Premium () |
| Fees | $1 per hour | From $300 a month, plus monthly usage; Contact for pricing |
| Best for | Not stated | Small business, Ecommerce |
| Key features | Free live chat software; Chatbot trained on your Knowledge Base and shortcut FAQs (add-on); Hired live chat agents who answer chats for you; Dedicated virtual assistants | Live chat and ticketing; Lyro AI Agent (add-on and included conversations); Flows for no-code lead capture and sales funnels; Live visitors list and operating hours |
| Checked on | 2026-10-02 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
tawk.to
- Live chat software is free, according to tawk.to
- A forever-free chatbot plan for limited chat volume
- Not priced per seat
Trade-offs
- Removing the tawk.to branding costs $29 a month
- The AI chatbot starts at $29 a month beyond the free volume
- The pages checked describe the model but do not list a plan comparison
Tidio
- 7-day free trial
- Yearly billing is 2 months free
- Lyro AI Agent and Flows are also sold as stand-alone products
Trade-offs
- Priced by billable conversations, so cost rises with volume
- Plus starts at $300 a month plus monthly usage
- Monthly-billing prices were not captured